Committed to providing ZD Wines with green alternatives to traditional printing, En Masse Media allows our company to get the high-quality materials we need without compromising our ecological efforts. We are consistently wowed by their understanding and knowledge.

-Brett deLeuze, President, ZD Wines

Frequently Asked Questions

What type of inks do you use?

What is Gang Run Printing? 

I am ordering business cards for several people. Can I split up the run so I get smaller quantities of each card name?

Can I get a different paper stock then what you list?

Can you design my print project for me?

What if I am not satisfied with my completed print job?

What type of files do you accept?

How do I send you my files?

Do you supply a proof of my print project?


What type of inks do you use?
Whenever possible, we print using vegetable-based inks with the lowest VOC’s available. Some inks such as metallic and fluorescent colours are not vegetable-based. 


What is Gang Run Printing?
Gang run printing is an industry term for grouping orders onto the same sheet of paper. This helps to greatly reduce the number of plates, make ready paper, ink and time involved in processing a job. By grouping together orders we can save resources and ultimately offer our customers a better price. 
 

I am ordering business cards for several people. Can I split up the run so I get smaller quantities of each card name?
With a gang run, each card takes up its own position on the sheet so we are not able to split quantities. If you are looking to print a couple of names then the gang run will be your best option. However, if you have 4 names or more then we suggest looking at your own print run. We also offer an option to print shells for your business cards. If you are regularly ordering business cards for a variety of people, then printing shells may be a better option for you. Contact us to ask if printing shells may work for you.


Can I get a different paper stock then what you list?
In order to get the low prices we offer online we can only offer a few selections of paper on our website. We do offer other stock choices for our products, however, they will require a custom quote. If you require or prefer a different paper stock, we can arrange a custom order. Contact us and we would be happy to provide you with a quote.


Can you design my print project for me?
No; we do not currently offer design services. However, we do have a list of quality designers available. If you require design services, contact us and we can recommend someone to fit your requirements.


What if I am not satisfied with my completed print job?
We want you to be happy. We print in accordance with industry wide standards for color and registration. If you are not satisfied with the final product, we will do our best to resolve the situation. We are not responsible for customer errors, such as incorrect copy or poor photography. Please carefully check your files before you send them as well as any proofs we may send you to ensure your print job comes out the way you expect it.


What type of files do you accept?
We accept files prepared in all of the industry standard applications for both Mac and PCs. Our preferred method to receive files is a PDF with crop marks and 1/8” bleeds. Please see our File Specifications page for a complete list. Please note, we do not accept Microsoft documents.


How do I send you my files?
Files may be submitted by email, FTP, courier, mail or through our website. We are unable to accept files larger than 10mb by email. Files larger than this should uploaded though our site or by FTP.  For complete details, click here.


Do you supply a proof of my print project?
We offer proofs, when requested, in a PDF or hard copy format. When pricing your job please select the appropriate proof option. If your project is time sensitive please note we do run a preflight on all PDFs received. Although this won't catch spelling or image issues this does ensure there are no production issues with the file. If we have any concerns about the files supplied, you will be contacted and/or sent a PDF of the pre-flighted file to approve. For press proofs, depending on were you are located, there may be additional shipping costs and time delays for sending proofs.

 


For more info on Gang Run Printing, Environmental Printing Practices
or any other print-related topics, phone:


Toll Free: 1.866.770.2223 or Click To Email